Discover India with Exotic India Tour

Returns & Refunds policy

Refund Policy

At Exotic India Tour, we strive to ensure that every trip with us is an unforgettable and smooth experience. However, we understand that plans can change, and we have created this refund policy to offer transparency and clarity regarding cancellations and refunds.

1. Booking Confirmation:

Once your booking is confirmed, you will receive an email confirmation with the details of your travel arrangements. If there is an issue with the booking or payment, please contact us immediately at info@exoticindiatour.co.in or call us at +91 - 9897360551.

2. Refund Request:

Refund requests must be submitted to us in writing via email at info@exoticindiatour.co.in. Please provide your booking reference number, reason for cancellation, and any other relevant details to assist us in processing your request.

3. Refund Eligibility:

Refunds will be considered on a case-by-case basis. The amount refunded will depend on several factors including the type of service (tour packages, flight tickets, hotel bookings, etc.) and the time of cancellation. Below are our general guidelines:

- Cancellations 30 days or more prior to the departure date: Full refund, minus a small administrative fee.

- Cancellations between 15 to 29 days prior to departure: 50% refund of the total booking amount.

- Cancellations within 14 days of departure: No refund will be issued.

- Refund on partial services (e.g., hotels, activities): Refund for specific services may vary based on the terms set by third-party providers, such as hotels or airlines.

4. Non-refundable Services:

Certain services such as flight tickets, visa fees, and special event bookings may be non-refundable or subject to different terms as per the third-party service provider's policy. We will notify you of these conditions when booking these services.

5. Force Majeure:

If your trip is canceled or altered due to unforeseen circumstances (such as natural disasters, political unrest, pandemics, or government regulations), we will offer a refund, rebooking, or credit for future travel, depending on the situation and the terms of the third-party service providers involved.

6. Processing Time:

Refunds will be processed within 15 to 30 business days from the date of cancellation request. Please note that the time it takes to reflect the refund in your account may vary depending on your payment method or bank.

7. How to Contact Us:

For any questions regarding our refund policy or to initiate a refund request, please reach out to us at:

- Email: info@exoticindiatour.co.in

- Contact Number: +91 - 9897360551

We appreciate your understanding, and we aim to provide excellent service to all our customers.

Privacy Policy

Privacy Policy

At Exotic India Tour, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website [https://exoticindiatour.co.in](https://exoticindiatour.co.in), contacting us, or booking travel services with us.

1. Information We Collect:

We collect various types of information to enhance your user experience and provide you with the best travel services:

- Personal Information: When you book a tour or service, we collect personal details such as your name, email address, phone number, passport information, travel preferences, and payment details.

- Non-personal Information: We also collect non-personal information like browser type, IP address, device information, and usage data when you visit our website. This helps us improve our website and services.

2. How We Use Your Information:

Your information helps us provide and improve our services in the following ways:

- To process your bookings, manage your travel plans, and provide customer support.

- To communicate with you regarding your travel bookings, promotions, updates, and any issues or changes related to your services.

- To enhance the functionality of our website and ensure a better user experience.

- To comply with legal obligations, industry standards, and contractual requirements.

3. Sharing of Information:

We do not sell, rent, or share your personal information with third parties except in the following cases:

- Third-party Service Providers: We may share necessary information with trusted partners, such as hotels, airlines, and tour operators, to fulfill your travel services.

- Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders.

4. Data Security:

We employ a variety of security measures to protect your personal information. These measures include encryption, secure payment gateways, and access control to protect against unauthorized access, alteration, disclosure, or destruction of your data.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to improve your experience on our website. Cookies help us remember your preferences, analyze web traffic, and optimize our website. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Your Rights:

You have the right to:

- Access, update, or correct the personal information we hold about you.

- Request the deletion of your personal data, subject to legal and contractual obligations.

- Opt-out of receiving promotional communications by unsubscribing from our emails or contacting us directly.

7. External Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before sharing any personal information.

8. Children's Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you by email if significant updates are made. Please review this policy periodically to stay informed.

10. Contact Us:

If you have any questions or concerns regarding our privacy practices or this policy, please contact us at:

- Email: [info@exoticindiatour.co.in](mailto:info@exoticindiatour.co.in)

- Phone: +91 - 9897360551

Thank you for trusting Exotic India Tour with your travel needs. We are committed to safeguarding your privacy and providing you with a seamless and secure experience.

Terms and Conditions

Terms & Conditions

Welcome to Exotic India Tour! These Terms & Conditions govern the use of our website [https://exoticindiatour.co.in](https://exoticindiatour.co.in), booking of services, and all other interactions with our agency. By accessing or using our website, booking travel services, or using any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.

1. General Information:

Exotic India Tour is a travel agency offering tour packages, flight bookings, hotel reservations, transportation, and other travel-related services. Our goal is to provide a seamless travel experience for our clients.

- Website: [https://exoticindiatour.co.in](https://exoticindiatour.co.in)

- Email: info@exoticindiatour.co.in

- Contact Number: +91 - 9897360551

2. Booking and Confirmation:

- All bookings made through our website or by contacting us directly are subject to availability.

- Upon booking, you will receive a confirmation email with the details of your itinerary and payment. It is your responsibility to verify the accuracy of this information. If there are any discrepancies, please contact us immediately.

- We reserve the right to cancel any bookings if payments are not received in full or if the information provided is incorrect or fraudulent.

3. Payment:

- Full payment or a deposit is required at the time of booking, depending on the type of service or package chosen.

- Payments can be made using the methods available on our website or through bank transfer. All payment details are securely processed and handled in accordance with our Privacy Policy.

- Failure to make payments on time may result in cancellation of your booking.

4. Cancellation and Refunds:

- Our Cancellation and Refund Policy applies to all bookings. Please refer to the detailed policy on our website or contact us directly for more information on cancellation procedures and eligibility for refunds.

- Cancellations may incur charges based on the timing of the request, type of service, and third-party provider terms (e.g., hotels, airlines).

5. Traveler Responsibilities:

- You are responsible for ensuring you have valid travel documents (e.g., passport, visas, identification) for your trip.

- You are also responsible for complying with the travel regulations and laws of the destinations you visit, including health and safety requirements, vaccinations, and customs regulations.

- Any damage or loss caused by you, your actions, or failure to comply with the terms will be your responsibility, and you will be liable for any associated costs.

6. Changes to Bookings:

- We will make every effort to accommodate changes to your booking, such as modifying dates or services. However, changes are subject to availability and may incur additional charges.

- Any changes made to a booking after confirmation may be subject to fees or restrictions imposed by the third-party service providers involved (e.g., airlines, hotels, etc.).

7. Force Majeure:

- Exotic India Tour is not responsible for delays, cancellations, or disruptions caused by unforeseen events such as natural disasters, political unrest, strikes, pandemics, or government regulations.

- In such cases, we will offer assistance in rebooking or rescheduling your travel plans where possible, but no refunds will be provided for cancellations or delays caused by these events.

8. Liability:

- Exotic India Tour acts as an intermediary for third-party suppliers such as airlines, hotels, and transportation services. We are not responsible for any loss, injury, or inconvenience caused by these third parties.

- We strive to ensure that all travel arrangements are made in good faith and with due diligence. However, we cannot be held liable for any direct or indirect damages, losses, or expenses incurred during your travel.

9. Travel Insurance:

- We strongly recommend purchasing comprehensive travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage.

- Exotic India Tour is not responsible for any incidents, damages, or losses that may occur during your trip.

10. Personal Data Protection:

- By booking services with us, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

- We take the security of your personal information seriously and will never share it with third parties unless necessary for providing travel services or as required by law.

11. Website Use:

- You agree to use the website and its services only for lawful purposes. You must not engage in any activities that could harm, disable, or interfere with the proper functioning of the website.

- We reserve the right to modify, update, or discontinue the website or services at any time without prior notice.

12. Governing Law:

- These Terms & Conditions are governed by and construed in accordance with the laws of India.

- Any disputes arising out of or relating to these Terms & Conditions will be subject to the exclusive jurisdiction of the courts located in India.

13. Modifications to Terms & Conditions:

- Exotic India Tour reserves the right to modify, update, or revise these Terms & Conditions at any time. Any changes will be posted on our website, and the updated version will be effective immediately.

- By continuing to use our services after such modifications, you accept the revised Terms & Conditions.

14. Contact Us:

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

- Email: [info@exoticindiatour.co.in](mailto:info@exoticindiatour.co.in)

- Phone: +91 - 9897360551

Thank you for choosing Exotic India Tour. We look forward to providing you with exceptional travel experiences.